Contact Us

How To Contact Us?

We offer email customer service only. If you have any questions or issues, please send us a mail and we will reply within one business day. 

For questions concerning your order or your purchase please contact:

Email: service@carlsonchic.com

We strive to answer your questions within 24 hours.

Welcome us on Facebook or Instagram.

Attention: please ensure that you enter your email address correctly when checking out or creating an account. That way you will be assured of receiving your order and shipping confirmation emails.

Your order number and details will be included in these mails. If your email address is correct and you haven't received a confirmation email, please check your spam/junk box and remove our email from that list.

Returns will not be accepted without you having previously contacted our customer service team.

Now available in English.